IP PABX

• An IP PBX is a complete telephony system that provides telephone calls over IP data networks. All conversations are sent as data packets over the network. The technology includes advanced communication features but also provides a significant dose of worry-free scalability and robustness. It has Reporting, Call Recording, Call barging, conference, IVR and many features.

Call Center Solution

• Inbound and outbound call center solutions focus on the following features – Inbound call center solutions focus on agent availability and effective call routing. They are designed to streamline the incoming call experience, through key solutions such as IVR, Call Queue, Priority calls,Call Reporting, Call recording, call whispering, etc.